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Terms and Conditions

The small print

Terms and Conditions

The small print

Giganet makes available various terms and conditions that govern the basis on which we do business with customers, define our charges, and handle our privacy and data protection policies.


Terms and Conditions of Service

Terms & Conditions and Fair & Acceptable Usage Policy for Giganet Broadband Services – PDF download

Terms of Network Services – PDF download

Terms and Conditions for Residential Services – PDF download

Cooling off period for residential customers


Website Terms and Conditions

Website availability checker terms


Data Protection Terms and Conditions

Subprocessor List (with regards to data protection)

Website privacy policy


Pricing and Ad-hoc Charges

Standard Residential Broadband Service Pricing

Ad-hoc Charges

 

Some of the above terms are in Adobe PDF format and require the free Adobe Acrobat Reader from http://get.adobe.com/uk/reader/ to view them. The free reader application is available for most computer platforms, but in case you have any sort of trouble accessing and reading them, please contact us for alternative means of viewing them.

If you require these terms and conditions in larger font or alternative format, please contact us on 0800 107 8888.

Our Giganet Locations

Salisbury
Basingstoke
Winchester
Birmingham
Bristol
Edinburgh
Leeds
Liverpool
Swansea
Milton Keynes
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Giganet is a trading name of M12 Solutions Ltd (#3401975).

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