Giganet makes available various terms and conditions that govern the basis on which we do business with customers, define our charges, and handle our privacy and data protection policies.
Terms and Conditions of Service
Terms and Conditions for Residential Services – PDF download
Terms and Conditions for Giganet Home Phone Services – PDF download
Website Terms and Conditions
Data Protection Terms and Conditions
Subprocessor List (with regards to data protection)
Pricing and Ad-hoc Charges
Advertising Terms and Conditions
All advertised pricing is correct at time of publishing and subject to availability. 1 month contracts apply to home broadband customers on the CityFibre network only, excluding MDUs (flats).
Some of the above terms are in Adobe PDF format and require the free Adobe Acrobat Reader from http://get.adobe.com/uk/reader/ to view them. The free reader application is available for most computer platforms, but in case you have any sort of trouble accessing and reading them, please contact us for alternative means of viewing them.
If you require these terms and conditions in larger font or alternative format, please contact us on 0800 107 8888.