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Terms and Conditions

The small print

Terms and Conditions

The small print

Giganet makes available various terms and conditions that govern the basis on which we do business with customers, define our charges, and handle our privacy and data protection policies.


Terms and Conditions of Service

Terms and Conditions for Residential Services – PDF download

Cooling off period for residential customers

Terms and Conditions for Giganet Home Phone Services – PDF download


Website Terms and Conditions

Website availability checker terms


Data Protection Terms and Conditions

Subprocessor List (with regards to data protection)

Website privacy policy


Pricing and Ad-hoc Charges

Standard Residential Broadband Service Pricing

Ad-hoc Charges

 

Some of the above terms are in Adobe PDF format and require the free Adobe Acrobat Reader from http://get.adobe.com/uk/reader/ to view them. The free reader application is available for most computer platforms, but in case you have any sort of trouble accessing and reading them, please contact us for alternative means of viewing them.

If you require these terms and conditions in larger font or alternative format, please contact us on 0800 107 8888.

Our Giganet Locations

Portsmouth
Salisbury
Basingstoke
Winchester
Swindon
Reading
Plymouth
Horsham
Crawley
Bristol
Milton Keynes
UK Wide

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Giganet is a trading name of M12 Solutions Ltd (#3401975).

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Here at Giganet we only offer the best internet connectivity – full fibre, right to your door. Our network is reliable, our team are friendly and most of all, our speeds are fast.

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  • 12 month contract
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