We're aware of a partial outage affecting some customer connections
We're aware of degraded performance affecting some customer connections
We're aware of a major outage affecting the network
Some Giganet services are currently under maintenance
Find out more
Find my broadband Getting addresses... Error! Retry? Check Postcode!
  • Home
  • Locations
  • Phone
  • FAQs
  • Support
  • Contact
  • Business
  • Login
Toggle Menu
  • Home
  • Locations
  • Phone
  • FAQs
  • Support
  • Contact
  • Business
  • Login
Terms Portsmouth

Terms Portsmouth

Availability subject to network infrastructure being in place. CityFibre are building the network over the next 4 years. Once your street is live we can connect your home.

Homes and home workers only.

Free install subject to survey. Due to complexity, some Multiple Dwelling Units (flats) have an additional installation charge of £120 on a 12m contract. We offer a free install for these MDUs if you choose a 24m contract.

Giganet price promise

Our mission is to bring full fibre broadband to as many people as possible, wherever they live.
To do this, we pick the best products from the best fibre providers in each area, meaning that we may offer different speeds, and prices in different locations.

Our passion is in providing great quality full fibre broadband at a fair price.

We offer the same, easy to understand, prices to new and existing customers – without distracting special offers that end up costing you more.

Initial contract
We keep contracts as short as possible, and guarantee that your price won’t change at all while in contract, or immediately at the end of the minimum term .

Monthly rolling contract
After your minimum term, we may increase your price once per year to keep up with inflation (we will let you know if this happens). This will be the same price for new or existing customers, to ensure everyone is on the same great deal.

If our prices decrease
If we decide to lower our prices for new customers in your area, you can take advantage of this deal too. You can switch to the lower rate (even mid contract) by resigning into a new 12m contract.

Other charges
Things happen, people move home and broadband needs may change. Most things cost money but we will always be fair, and we always try to minimise any costs we pass on to you.

We promise.

For full terms and conditions, please click here.

Our Giganet Locations

Portsmouth
Salisbury
Basingstoke
Winchester
Swindon
Reading
Plymouth
Horsham
Crawley
Bristol
Milton Keynes
UK Wide

Keep updated by following us on social media

  • Network Status
  • Privacy
  • Terms
  • Complaints

Giganet is a trading name of M12 Solutions Ltd (#3401975).

Web Design by INDIGO Concept   

Back to top
Select Your Address
Please select your address so we can determine whether you can receive a Giganet Home full fibre connection

Please note: In some rare circumstances addresses may appear twice. In this situation we advise that you check available packages for both.

Scan for available packages
Congratulations, Giganet full fibre broadband is available to your home!
Congratulations, Giganet full fibre broadband will soon be available to your home!
You're only a few steps away from the very best broadband that you can get
available at
will soon be available at
Address Here
Would you like help to choose the right package for your home?
Help me choose
Or
View all packages
Finding Your Perfect Package
Please answer the following questions so that we can pick a package that best suits your requirements
How many people will be using your connection?
How will you use your new fibre internet?
Show me my packages
Choose your Perfect Package
We can offer you the following ultrafast fibre broadband packages at
The Following Ultrafast Full Fibre Packages Will be Available At
Address Not Listed? Don't Worry!
Giganet's full fibre broadband is available at neighbouring homes. We can't promise you will be able to receive our services too, but we'll investigate and will be in touch soon.

Here at Giganet we take your privacy seriously and will only use your personal information to administer your account and to provide information about our products & services in line with our Privacy Policy.

Submit Enquiry
There has been a problem submitting your enquiry. Please reload this page and try again.
Sorry Fibre Broadband Is Not Currently Available At Your Address
Sorry Is Coming Soon To Your Address
Giganet only offers ultrafast full fibre broadband. If you'd like us to let you know when our services become available to you, please complete the form below?
Full fibre broadband infrastructure is under construction in your area. If you'd like us to keep you up to date and let you know once pre-orders open, please complete the form below?
Register interest for full fibre broadband at
Full Fibre is coming soon to your address

We will send you a reminder 40 days before this date.

Here at Giganet we take your privacy seriously and will only use your personal information to administer your account and to provide information about our products & services in line with our Privacy Policy.

Submit Registration
There has been a problem submitting your registration. Please reload this page and try again.
Redirecting you to the Giganet order portal
Redirecting you in 3...
Giganet Order Portal
Giganet packages include:

Here at Giganet we only offer the best internet connectivity – full fibre, right to your door. Our network is reliable, our team are friendly and most of all, our speeds are fast.

  • Guaranteed ultrafast speeds
  • Unlimited usage
  • Free Wi-Fi router
  • UK customer service
  • 12 month contract
  • Expert in-house engineers
  • Extremely reliable with 99.99% uptime
  • Fixed price promise