All our rates are quoted in pence per minute (ppm) and include VAT unless otherwise specified.
We charge calls per second, rounded to the second, with a minimum length of one second.
We round the charge for each call up to the nearest 1p.
- For most calls, we calculate the charge by multiplying the call duration in seconds by the rate including VAT. We add a call setup fee if that applies.
- For calls to service (“premium”) numbers and fixed fee calls, we charge the advertised service charge plus our access charge based on the duration of the call. There is no call setup fee.
Inclusive calling applies to UK landline numbers starting with 01, 02 and 03; and UK mobiles to all major UK mobile networks EE (Virgin, Asda), O2 (Tesco), Three, Vodafone.
Early termination charges may apply. Giganet Broadband required.